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  • HOME
    • WHO ARE WE?
    • THE BRAG PAGE
    • FAQ's >
      • FACT vs FICTION
      • FACT VS FICTION : E-LIQUIDS
      • 'YOU DO THE MATH'
      • THE SCIENCE OF CIGARETTES
  • TNV BLOG
  • THE SHOP
  • SETTING UP
    • GETTING TO KNOW YOUR E-CIG
    • YOUR FIRST VAPE
    • TAKING CARE OF E-CIGS
    • TIPZ 'N' TRIX
  • SHIPPING & RETURNS
    • PAYMENT OPTIONS & CUSTOMER SERVICE
  • GET IN TOUCH
    • LEGAL STUFF

Payment Options

PayPal Accepted Here Logo
We're pretty flexible around here and we've tried to give you the most flexible options to make payments, which is why we've chosen PayPal as our major portal.  We don't have a merchant bank account ourselves and couldn't provide credit card facilities without one, however PayPal accepts all major credit cards which solves that problem on the internet.
For our 'bricks and mortar shop' we've introduced PayPal Here which allows us to accept credit cards without needing a merchant bank number again [YAY!].  We've even got their funky little card reader so we can do the 'Tap to Pay' thing . . . how technologically marvelous!  And the best bit for you is that PayPal Here doesn't cost you anything - no fees at all to the customer.


We offer a direct bank deposit option.  Please make sure that you use your name as the reference for the payment so we can match it all up in the system.  All the details you need to use the direct bank deposit option are shown on the checkout page [BSB, account number, account name, bank branch]

​And we've always offered a 'Pay When You Pick Up' service which hasn't changed., although the addition of PayPal Here allows us to offer processing of credit cards.  Receipts are sent via email or SMS, or you can opt for no receipt at all . . . it's entirely up to you.


Customer Service                                                                          JULie : 0416 213 144                                                            infoaust@e-cigaretteinternational.com

If you have any questions about your new e-cig, the liquids or anything at all, please don't hesitate to get in touch; we're here to help. And if you have any issues with your e-cig or any product purchased from E-Cigarette International, let us know so that we can resolve the problem for you.

A lot of first time buyers just throw the e-cig away and write it off as another bad adventure in the 'quit smoking' circus. Please don't be one of those people.  In most cases, we can resolve issues immediately but if we don't know there's a problem, we can't help you or replace faulty products. We don't want you to feel you've wasted your time or money seeking a healthier lifestyle, so take the time to give us a call or flick over an email so we can keep you on the path to freedom.

And always remember that giving up cigarettes is HARD! Don't ever let anyone tell you otherwise. But there is an alternative to the usual torture methods. That doesn't mean that you won't experience the usual symptoms of nicotine withdrawal, like I said, it's hard, but it's easier and less stressful if you take a holistic approach to the problem and make sure your chosen method doesn't just deal with nicotine reduction or removal. Quitting cigarettes is an individual process, everyone's different after all, and what works for some, may not work for others. Having said that, you need to give yourself the best possible chance of success by looking at each part of your smoking habit, dealing with the symptoms and maintaining a positive outlook overall. If you slip back at any point, don't beat yourself up or consider you've failed . . . it's just another step along the path to freedom.                                  
There's a very apt saying when giving up cigarettes, originally attributed to Winston Churchill
"When you're going through Hell . . . just keep going!"

For all Sales related enquiries, contact Sean
Mobile : 0414 791 055                                                   salesaust@e-cigaretteinternational.com

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